**Primary City/State:**
Glendale, Arizona
**Department Name:**
New River Trails Orthopedics
**Work Shift:**
Day
**Job Category:**
Administrative Services
Those who have joined the Banner mission come from all walks of life, united by the common goal: Make health care easier, so life can be better. If changing health care for the better sounds like something you want to be part of, we want to hear from you.
New River Trails Health Center is the flagship ambulatory health center for Banner Health and provides the residents of Phoenix’s Northwest Valley a single location for many of their non-acute health care needs. This 130,000 square foot building is Banner’s largest health center and will include 128 exam rooms. The health center also allows for immediate access to on-site advanced imaging, lab, pharmacy and will include over 45providersacross 11 different specialties who will provide care to over 132,000 patients annually.
New River Trails is not only the largest ambulatory health center in Banner, it is the most technologically advanced and innovative. New River Trails foundation is built upon collaboration and communication, and one of our main focuses is providing patients an excellent continuum of care. As a **Surgery Scheduler at New River Trails,** you will have an opportunity to work with a wonderful team dedicated to helping patients across many age ranges. In this role, you will have the opportunity to work with a wide range of providers and support staff, specifically our wonderful clinical team. Your expertise with scheduling procedures, completing insurance verification, verifying prior authorizations, Typing orders, obtaining authorizations, . Need to be able to multi-task, use strong organization skills, pay attention to detail and being able to speak to staff and providers comfortably. Will help this clinic run smoothly and assist the patients with their healthcare needs. If you have a positive attitude, and love a team culture our Aspera team at New River Trails is the place for you!!! We are dedicated to providing high quality medical care to all our patients. You will have a daily opportunity to learn new things and utilize your decision-making skills to make a difference in the lives in our patients. If you have a positive attitude, and love a team culture our Aspera team at New River Trails is the place for you!!!
Shift: Mon- Fri 8a-5pm
We will all strive to provide the best experience possible and look forward to leveraging revolutionary technology as part of a highly-integrated team. Every single team member at New River Trails will play a vital role in making health are easier so life can be better.
At Banner Medical Group, you'll have the opportunity to perform a critical role in the community where you practice. Banner Medical Group provides both primary and specialty care throughout the communities in which Banner Health operates. We do this in a variety of settings - from smaller group practices like our Banner Health Clinics in Colorado and Wyoming, to large multi-specialty Banner Health Centers in the metropolitan Phoenix area. We currently have more than 1,000 physicians and more than 3,500 total employees in our group and are seeking others to enhance our ability to deliver our nonprofit mission of providing excellent patient care.
POSITION SUMMARY
This position is responsible for scheduling surgical, cardiovascular or obstetrical procedures using a computerized scheduling system. The position is also responsible for entering patient charges, orders, and other pertinent information into the system and compiling and reporting statistical information to management. The incumbent may act as an office liaison for department staff, physicians, and patient families.
CORE FUNCTIONS
1. Coordinates case times for elective, urgent or emergent surgeries, cardiovascular or obstetrical procedures in a computerized scheduling system. Verifies and reviews physician privilege status prior to scheduling. Interfaces with medical staff office to maintain log of current privilege status and maintains confidentially of all information. May acquire and maintain physician preference information and staff roster.
2. Acquires authorization numbers, History and Physicals, results of laboratory tests and verifies that they are current. Orders previous medical records for the day of the procedure, when necessary.
3. Types and prints physician orders for multiple physicians and departments. Schedules and maintains physician block time, and block time releases.
4. Enters physician’s orders for lab, blood bank, medical imaging, and cardiology. Enters results of diagnostic tests, patient registration information and patient charges. Compiles data and prepares statistical reports for management.
5. Conducts charge management audits for assigned area. Reconciles charge packet information with the audit. Identifies missed or incorrect charges and corrects when appropriate.
6. Acts as a receptionist to assigned unit; answers phones, relays message. Greets and directs patients, visitors, physicians, and families and answers questions about policies and procedures. Acts as a liaison among nursing units, physician and staff to relay patient data. Screens requests for patient information and refers to appropriate staff. Records and types minutes of staff meetings, when required. Prepares and distributes staff call roster each month.
7. Enters facility work orders and supply orders when required by assigned department. Requests repairs/maintenance for business machines in the department. Arranges for pickup and delivery of instruments and equipment and completes all necessary paperwork.
8. This position has responsibility for scheduling surgeries and procedures and maintaining a smooth workflow in the area. Must be able to work with minimal supervision, under stressful situations, set priorities and maintain highly confidential information.
MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge.
Requires skills and abilities typically attained with 2 years of medical clerical experience; preferably in a hospital central scheduling or physician office scheduling setting. Knowledge of medical terminology is required.
Also requires knowledge of payor contract terms and processes. Must possess excellent organizational skills, as well as effective human relations and communication skills. Requires effective teamworking skills and the ability to meet deadlines and productivity standards.
The position requires knowledge of word processing and spreadsheet software and the ability to use computerized scheduling systems. Must possess the ability to maintain accurate statistical records, gather data, and produce reports.
Employees working at Banner Scottsdale Sports Medicine, second floor must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
PREFERRED QUALIFICATIONS
Additional related education and/or experience preferred.
**EEO Statement:**
EEO/Female/Minority/Disability/Veterans (https://www.bannerhealth.com/careers/eeo)
Our organization supports a drug-free work environment.
**Privacy Policy:**
Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)
EOE/Female/Minority/Disability/Veterans
Banner Health supports a drug-free work environment.
Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability