Travel Counselor (Travel Agent)

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Job Description

Come Grow With Us

Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational and technological support services to the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE still works closely with GCU to benefit thousands of students, families and the local inner-city community. We put people first, drive innovation, and do good in the community that we live and work in.

Do you have a passion for efficiently arranging travel plans and providing exceptional customer service? Grand Canyon Education’s travel department is seeking a full time Travel Counselor/Travel Agent. This position will report to the Travel Manager and will work Monday through Friday, 8:00 a.m. to 5:00 p.m. In this role, we will look to you for coordinating all aspects of maintaining the corporate travel program for the university.

What you will do:

+ Arrange and book travel on behalf of staff as required. Work to ensure travel is arranged efficiently and effectively.

+ Assist in processing Athletics/Group travel requests, maintain group system, and communicate final travel itineraries to requestor.

+ Ensure implementation of cost saving measures through negotiation with travel service provider, arrangement of the most economic route and appropriate itinerary.

+ Create, maintain, and update hard copy trip files for all travel, including review and preparation for annual audit.

+ Enter information provided by staff into the database and maintain travel database.

+ Coordinate with designated travel agency to provide trip itineraries to travelers.

+ Coordinate with finance department to invoice travelers for personal travel costs, including sending invoices to travelers and following up with finance staff.

+ Arrange hotel meeting space and any other arrangements needed for GCU field staff

+ Monitor and ensure compliance with Travel Policy and Procedures.

+ Provide content update for the travel section of the web site.

+ Complete other duties as assigned.

What you will need:

+ Working with Athletic departments highly desirable.

+ Bachelor’s degree from a regionally accredited college or university preferred.

+ Minimum of three years of experience in booking airline travel either in agency or corporate environment.

+ Experience in booking full-service reservations, hotel, air and car.

+ Minimum of two years of experience in utilizing GDS software (Apollo preferred).

Why work at GCE:

+ Exceptional workplace benefits include medical, dental, vision, life and disability insurance, flexible spending accounts, a 401K savings plan.

+ Generous time off plan and 11 paid holidays.

+ Paid time off to volunteer in the community or at GCE sponsored events.

+ We also offer full-time employees, their spouses and dependent children an Education Tuition Discount Program.

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Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online (https://gcu.wd1.myworkdayjobs.com/en-US/GCE/job/AZ-Phoenix/Travel-Counselor--Travel-Agent-\_R000057928)

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