Industrial Production Managers

**529219BR**

**Title:**

Multi-Unit Team Leader

**Our Company** **:**

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal is simple: bigger ambitions, faster transformation, and extraordinary results. It's an exciting time to be a part of H&R Block!

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

**A Typical Day...**

Joining us as a **Multi-Unit Team Leader** , you'll provide leadership over three H&R Block tax offices. Using your people management experience and passion for helping people, you'll provide leadership to the customer-centric teams in the offices you manage to accelerate their seasonal tax business.

You'll serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives for three tax offices. Prior tax preparation experience is not required.

You'll begin working a flexible part-time schedule in the fall as you ramp up for the busy tax season, then transition to a full-time schedule from January through April.

**Job ID:**

529219BR

**City:**

GOODYEAR

**State:**

Arizona

**It would be even better if you also had...** **:**

+ Multi-unit people management experience in the retail, restaurant, banking, or other related industry; management of people within military service positions

**Why Work for Us**

At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

+ **Employee Assistance Program** with Health Advocate.

+ **Wellbeing program** , BetterYou, to help you build healthy habits.

+ **Neurodiversity and caregiver support** available to you and your family.

+ **Various discounts** on everyday items and services.

+ **Benefits with additional eligibility requirements** : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.

+ Click here to check out all available benefits (https://www.blockbenefits.com) .

**The Community You Will Join:**

At H&R Block we remain committed to building a Connected Culture — one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

**If you're looking to make an impact, H&R Block is the place for you.**

_1 - Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment._

**What you'll bring to the team...** **:**

+ Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders

+ Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, which includes developing local partnerships and managing office community involvement

+ Assist DGM in recruiting and interviewing candidates for tax office associate positions

+ Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns

+ Lead daily team meetings and communicate essential information to tax office associates

+ Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management for associates in all offices

+ Travel between offices as required

+ May prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment 1

**Your Expertise:**

+ People management experience, with the demonstrated ability to grow and develop associates

+ Demonstrated aptitude for growth plan execution and ability to lead towards growth culture

+ Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision

+ Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs

+ Computer proficient with the ability to use MS Office

+ Bachelor's degree in a related field, or high school diploma with the equivalent combination of experience

+ Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course 1 (if preparing tax returns)

**Posting Title:**

Multi-Unit Team Leader

**Sponsored Job:**

\#2656

**550627BR**

**Title:**

Associate Team Leader

**Our Company** **:**

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal is simple: bigger ambitions, faster transformation, and extraordinary results. It's an exciting time to be a part of H&R Block!

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

**A Typical Day...**

Joining us as an **Associate Team Leader** , you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. You'll begin working a flexible part-time schedule in early December as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

**Job ID:**

550627BR

**City:**

Chandler

**State:**

Arizona

**It would be even better if you also had...** **:**

+ Experience supervising or managing people

+ History of delivering outstanding customer experiences

**Why Work for Us**

At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

+ **Employee Assistance Program** with Health Advocate.

+ **Wellbeing program** , BetterYou, to help you build healthy habits.

+ **Neurodiversity and caregiver support** available to you and your family.

+ **Various discounts** on everyday items and services.

+ **Benefits with additional eligibility requirements** : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.

+ Click here to check out all available benefits (https://www.blockbenefits.com) .

**The Community You Will Join:**

At H&R Block we remain committed to building a Connected Culture – one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

**If you're looking to make an impact, H&R Block is the place for you.**

**What you'll bring to the team...** **:**

+ Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block

+ Execute and hold all tax office associates accountable to Service Standards execution and client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary

+ Serve as point of contact for onsite escalated client service concerns

+ Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary

+ Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience

+ Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals

+ Lead daily huddles and communicate essential information to office associates

**Your Expertise**

+ Prior experience working in customer service or similar role

+ Strong organizational skills and ability to plan and manage day-to-day office operations

+ Customer-centric mindset and strong communication skills

+ Computer proficient with the ability to use MS Office

+ Demonstrated ability to work independently with minimal supervision

+ Positive attitude

+ Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs

+ High school diploma / equivalent or higher

**Posting Title:**

Associate Team Leader

**Sponsored Job:**

\#2661

**530940BR**

**Title:**

Multi-Unit Team Leader

**Our Company** **:**

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal is simple: bigger ambitions, faster transformation, and extraordinary results. It's an exciting time to be a part of H&R Block!

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

**A Typical Day...**

Joining us as a **Multi-Unit Team Leader** , you'll provide leadership over three H&R Block tax offices. Using your people management experience and passion for helping people, you'll provide leadership to the customer-centric teams in the offices you manage to accelerate their seasonal tax business.

You'll serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives for three tax offices. Prior tax preparation experience is not required.

You'll begin working a flexible part-time schedule in the fall as you ramp up for the busy tax season, then transition to a full-time schedule from January through April.

**Job ID:**

530940BR

**City:**

SCOTTSDALE

**State:**

Arizona

**It would be even better if you also had...** **:**

+ Multi-unit people management experience in the retail, restaurant, banking, or other related industry; management of people within military service positions

**Why Work for Us**

At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

+ **Employee Assistance Program** with Health Advocate.

+ **Wellbeing program** , BetterYou, to help you build healthy habits.

+ **Neurodiversity and caregiver support** available to you and your family.

+ **Various discounts** on everyday items and services.

+ **Benefits with additional eligibility requirements** : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.

+ Click here to check out all available benefits (https://www.blockbenefits.com) .

**The Community You Will Join:**

At H&R Block we remain committed to building a Connected Culture — one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

**If you're looking to make an impact, H&R Block is the place for you.**

_1 - Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment._

**What you'll bring to the team...** **:**

+ Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders

+ Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, which includes developing local partnerships and managing office community involvement

+ Assist DGM in recruiting and interviewing candidates for tax office associate positions

+ Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns

+ Lead daily team meetings and communicate essential information to tax office associates

+ Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management for associates in all offices

+ Travel between offices as required

+ May prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment 1

**Your Expertise:**

+ People management experience, with the demonstrated ability to grow and develop associates

+ Demonstrated aptitude for growth plan execution and ability to lead towards growth culture

+ Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision

+ Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs

+ Computer proficient with the ability to use MS Office

+ Bachelor's degree in a related field, or high school diploma with the equivalent combination of experience

+ Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course 1 (if preparing tax returns)

**Posting Title:**

Multi-Unit Team Leader

**Sponsored Job:**

\#25896

**About Lumen**

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

**The Role**

The Lead Product Manager Operations will support Lumen's Product organization by collaborating with Product Lifecycle Managers (PLMs) and cross-functional teams to ensure the success of key product investment projects. This role involves ensuring alignment across teams, escalating key risks and decisions, and keeping leaders informed through consolidated tracking and reporting. Additionally, this position serves as a single point of contact representing the product management organization with cross-functional teams. Other product and program management responsibilities may be assigned as business focus and requirements change. The role requires the ability to work independently under high-level direction in a dynamic environment.

**The Main Responsibilities**

+ Maintain a single source of truth for the projects by consolidating reports from various groups, tracking and managing evolving action items, ensuring they are included in the program schedule, and verifying that deliverables are completed on time.

+ Collaborate with cross-functional stakeholders (resource planning, finance, IT, engineering, sales support, marketing, legal, etc.) to determine objectives and execute on deliverables

+ Set program objectives (financial, operational, etc.) and establish clear measures of success. Track those KPIs/key metrics to measure success and/or adherence to process

+ Effectively communicate program status, risks and issues to leadership, and present options and recommendations for resolution

+ Manage large scale, integrated program plans, and provide status and issues to executives and upper management

+ Build and maintain business relationships

+ Employs judgment to make business decisions about things that will impact the project, customer or company

**What We Look For in a Candidate**

+ 6+ years of product management experience in the B2B technology industry

+ Someone that gets joy from working and collaborating with internal stakeholders, including leaders

+ Interest in and understanding of networking, cloud services, and artificial intelligence

+ High attention to detail

+ Excellent communication skills (oral and written)

+ Demonstrated ability to manage multiple priorities, set direction and solve problems in a fast-paced, quick to change environment

+ Outstanding ability to develop an integrated, cross organizational program/project plan

+ In-depth experience with Power BI (preferred), or Tableau or similar

+ Must be proficient in Microsoft Teams, Excel, PowerPoint, and Word

+ Bachelor's degree in computer science, technology, business, finance, or related field

+ Project Management Professional, PMI, Agile or similar certification

**Compensation**

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges:

$103,711 - $138,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.

$108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.

$114,082 - $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

+ Benefits (https://www.lumenbenefits.com/httpdocs2/index.html)

+ Bonus Structure

Requisition #: 336591

**Background Screening**

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

**Equal Employment Opportunities**

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

**Disclaimer**

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

**Application Deadline**

02/08/2025

**529213BR**

**Title:**

Multi-Unit Team Leader

**Our Company** **:**

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal is simple: bigger ambitions, faster transformation, and extraordinary results. It's an exciting time to be a part of H&R Block!

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

**A Typical Day...**

Joining us as a **Multi-Unit Team Leader** , you'll provide leadership over three H&R Block tax offices. Using your people management experience and passion for helping people, you'll provide leadership to the customer-centric teams in the offices you manage to accelerate their seasonal tax business.

You'll serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives for three tax offices. Prior tax preparation experience is not required.

You'll begin working a flexible part-time schedule in the fall as you ramp up for the busy tax season, then transition to a full-time schedule from January through April.

**Job ID:**

529213BR

**City:**

AVONDALE

**State:**

Arizona

**It would be even better if you also had...** **:**

+ Multi-unit people management experience in the retail, restaurant, banking, or other related industry; management of people within military service positions

**Why Work for Us**

At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

+ **Employee Assistance Program** with Health Advocate.

+ **Wellbeing program** , BetterYou, to help you build healthy habits.

+ **Neurodiversity and caregiver support** available to you and your family.

+ **Various discounts** on everyday items and services.

+ **Benefits with additional eligibility requirements** : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.

+ Click here to check out all available benefits (https://www.blockbenefits.com) .

**The Community You Will Join:**

At H&R Block we remain committed to building a Connected Culture — one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

**If you're looking to make an impact, H&R Block is the place for you.**

_1 - Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment._

**What you'll bring to the team...** **:**

+ Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders

+ Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, which includes developing local partnerships and managing office community involvement

+ Assist DGM in recruiting and interviewing candidates for tax office associate positions

+ Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns

+ Lead daily team meetings and communicate essential information to tax office associates

+ Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management for associates in all offices

+ Travel between offices as required

+ May prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment 1

**Your Expertise:**

+ People management experience, with the demonstrated ability to grow and develop associates

+ Demonstrated aptitude for growth plan execution and ability to lead towards growth culture

+ Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision

+ Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs

+ Computer proficient with the ability to use MS Office

+ Bachelor's degree in a related field, or high school diploma with the equivalent combination of experience

+ Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course 1 (if preparing tax returns)

**Posting Title:**

Multi-Unit Team Leader

**Sponsored Job:**

\#2656

**551628BR**

**Title:**

Associate Team Leader

**Our Company** **:**

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal is simple: bigger ambitions, faster transformation, and extraordinary results. It's an exciting time to be a part of H&R Block!

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

**A Typical Day...**

Joining us as an **Associate Team Leader** , you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. You'll begin working a flexible part-time schedule in early December as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

**Job ID:**

551628BR

**City:**

TOLLESON

**State:**

Arizona

**It would be even better if you also had...** **:**

+ Experience supervising or managing people

+ History of delivering outstanding customer experiences

**Why Work for Us**

At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

+ **Employee Assistance Program** with Health Advocate.

+ **Wellbeing program** , BetterYou, to help you build healthy habits.

+ **Neurodiversity and caregiver support** available to you and your family.

+ **Various discounts** on everyday items and services.

+ **Benefits with additional eligibility requirements** : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.

+ Click here to check out all available benefits (https://www.blockbenefits.com) .

**The Community You Will Join:**

At H&R Block we remain committed to building a Connected Culture – one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

**If you're looking to make an impact, H&R Block is the place for you.**

**What you'll bring to the team...** **:**

+ Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block

+ Execute and hold all tax office associates accountable to Service Standards execution and client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary

+ Serve as point of contact for onsite escalated client service concerns

+ Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary

+ Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience

+ Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals

+ Lead daily huddles and communicate essential information to office associates

**Your Expertise**

+ Prior experience working in customer service or similar role

+ Strong organizational skills and ability to plan and manage day-to-day office operations

+ Customer-centric mindset and strong communication skills

+ Computer proficient with the ability to use MS Office

+ Demonstrated ability to work independently with minimal supervision

+ Positive attitude

+ Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs

+ High school diploma / equivalent or higher

**Posting Title:**

Associate Team Leader

**Sponsored Job:**

\#2662

**528437BR**

**Title:**

Team Leader

**Our Company** **:**

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal is simple: bigger ambitions, faster transformation, and extraordinary results. It's an exciting time to be a part of H&R Block!

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

**A Typical Day...** .

As you inspire people to make confident, informed decisions about their lives, careers, and money, you'll build client relationships that will grow stronger every year.

Joining us as a **Team Leader** , you'll provide leadership to a customer-centric team of associates and accelerate their seasonal tax business by managing a single H&R Block tax office.

You'll serve as the front-line manager to provide leadership and development of tax office associates, delivering an outstanding client experience, and achieving all office related growth objectives. We'll help you advance your knowledge and skills you'll need to excel with us as you serve as a knowledgeable resource on tax topics and products for associates.

**Job ID:**

528437BR

**City:**

Glendale

**State:**

Arizona

**It would be even better if you also had...** **:**

+ Multi-unit people management experience in the retail, restaurant, banking, or other related industry; management of people within military service positions can also be a good fit

+ 2+ years as a Tax Professional

**Why Work for Us**

At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

+ **Employee Assistance Program** with Health Advocate.

+ **Wellbeing program** , BetterYou, to help you build healthy habits.

+ **Neurodiversity and caregiver support** available to you and your family.

+ **Various discounts** on everyday items and services.

+ **Benefits with additional eligibility requirements** : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.

+ Click here to check out all available benefits (https://www.blockbenefits.com) .

**The Community You Will Join:**

At H&R Block we remain committed to building a Connected Culture — one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

**If you're looking to make an impact, H&R Block is the place for you.**

_1 - Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment._

**What you'll bring to the team...** **:**

+ Partner with District General Manager to create and implement office-level growth plans, which includes developing local partnerships and managing office community involvement

+ Assist the District General Manager in recruiting and interviewing candidates for tax office associate positions

+ Serve as point of contact for onsite escalated client service concerns

+ Ensure clients are scheduled properly and conflicts are resolved

+ Lead daily activities to ensure that all tax office associates work is completed according to deadlines, with attention to quality standards, priorities and overall goals

+ Build an engaging team environment by training and coaching associates to execute on Service Standards recognizing outstanding associate contributions

+ Lead daily team meetings and communicate essential information to tax office associates

+ Create associate work schedules and ensure accurate timekeeping and overtime management

+ Prepare tax returns, as required

+ Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns

**Your Expertise**

+ Prior experience working in a customer service, shift leader, or similar role

+ Experience supervising or managing people

+ Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course 1 (if preparing tax returns)

+ Annual completion of 10 hours of continuing education and ability to meet all other IRS and applicable state requirements

+ Computer proficient with the ability to use MS Office

+ Demonstrated ability to work independently with minimal supervision

+ Passionate, determined and resilient with a customer-centric mindset

+ Able to work a flexible work schedule and flexibility in work assignments based on business needs

+ High school diploma / equivalent or higher

**Posting Title:**

Team Leader

**Sponsored Job:**

\#2657

**Objective of Role**

At NI Emerson, Product Management is a critical technical and business leadership function! Product Managers explore and identify market and product opportunities, help define strategy and be an authority cross-functionally to achieve results! The Product Manager develops product requirements based on customer and market needs, collaborates with R&D to deliver the product, and partnering with our Business Managers to form clearly defined go to-market product plans that deliver differentiated value to our customers!

As a Product Manager for our Semiconductor Test System (STS) Hardware and DC instrumentation products, you will own the strategic direction and lifecycle management of a diverse hardware portfolio. This role demands a strong technical competence combined with business leadership to define product requirements, build and champion compelling cases, collaborate with R&D, and deliver innovative solutions that meet customer needs. This position focuses on applications in the semiconductor production test industry, working with test cell hardware partners for both wafer probe and final production test.

**In this Role, Your Responsibilities Will Be:**

+ Define multi-year product roadmaps and vision based on customer feedback, market trends, and competitive analysis.

+ Collaborate with cross-functional teams to identify market opportunities and develop differentiated value propositions across STS’s mixed signal and RF solutions.

+ Conduct driven studies and stay informed of emerging trends to drive innovation and market leadership.

+ Translate customer production test needs into clearly defined market requirement documents enabling R&D to develop accurate products and solutions.

+ Lead efforts to prioritize features, resolve technical trade-offs, and ensure product quality during development.

+ Act as a technical subject matter authority on STS test head, instrumentation, and interface, fostering a solid understanding of the product portfolio and its applications.

+ Engage with key customers, partners, and industry collaborators to capture insights and validate STS roadmap direction.

+ Develop and deliver technical presentations, white papers, and training materials to support sales and marketing efforts.

+ Act as a trusted advisor to sales teams, ensuring technical and market knowledge is optimally communicated.

+ Partner with business and marketing teams to build compelling product/solution positioning, messaging, and launch plans.

+ Supervise product/solution performance post-launch, using customer feedback to iterate and improve.

+ Find opportunities to repurpose content, tools, or data to increase the reach and impact of marketing efforts.

+ Act as a vocal advocate for NI products and solutions across all internal and external engagements.

**For This Role, You Will Need:**

+ Bachelor’s or Master’s degree in Electrical Engineering, Computer Engineering, Computer Science, or equivalent.

+ 5+ years of related experience

+ Deep technical knowledge of DC instrument types, including SMUs, power supplies, and related technologies.

+ Curiosity about working closely with R&D to deliver innovative and high-quality products.

+ Strong analytical skills, with the ability to assess market trends and develop data-driven strategies.

+ Excellent communication and interpersonal skills, with experience presenting technical concepts to diverse audiences.

+ Proven ability to lead cross-functional teams and influence without direct authority.

+ Experience in working with multifaceted cultures & countries, as part of a global organization

+ Excellent verbal and written English skills required.

+ Travel: Some domestic and international travel could be required on an irregular basis

Our Offer to You:

We recognize for our organization to support a diverse workforce, we must focus on employee wellbeing. We know that to do your best work, you must have flexible, competitive benefit plans to meet you and your family’s physical, mental, financial, and social needs. We provide a market leading 401(k) and profit-sharing plan, a variety of medical insurance plans, with dental and vision coverage, family formation benefits in addition to paid parental leave (maternal and paternal), Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, inclusive of vacation, holiday and sick leave. Our goal is to offer a strong benefits foundation while allowing employees the flexibility to choose options that best suit their needs.

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.

This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values (https://www.emerson.com/en-us/perspectives/culture-and-values) and about Diversity, Equity & Inclusion at Emerson (https://www.emerson.com/en-us/careers/diversity-and-inclusion) .

Our training programs and initiatives focus on end-to-end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship and coaching, project management, and on-the-job training.

**WHY EMERSON**

**Our Commitment to Our People**

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.

**Work Authorization**

Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

**Equal Opportunity Employer**

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

**Accessibility Assistance or Accommodation**

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: [email protected] .

**ABOUT EMERSON**

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!

**No calls or agencies please.**

**Requisition ID** : 24013242

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits?

Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference.

While we’re proud of our history, we’re even more excited about our future. With business and technology transformation on the horizon, there’s never been a better time to be part of BECU.

**PAY RANGE**

The Target Pay Range for this position is $125,700.00-$153,600.00 annually. The full Pay Range is $97,400.00 - $181,800.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.

**BENEFITS**

Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Employees have access to disability and AD&D insurance. We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees. Employees are able to enroll in our company’s 401k plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here .

**IMPACT YOU'LL MAKE** **:**

As a Product Manager – Product Delivery at BECU, you’ll play a pivotal role in shaping the future of our products and capabilities. You’ll be responsible for supporting the planning and execution of a variety of program administration services for the Consumer and Business products at BECU. You’ll aid in defining and driving the strategy and delivery of product roadmap(s), bringing ideas to life that align with our business functions and goals. With your guidance, our products will evolve, meet the needs of the business, and enhance our members’ financial well-being. Your expertise will be crucial in ensuring we’re not just meeting expectations but exceeding them, transforming the way we deliver value at BECU.

**WHAT YOU'LL DO** **:**

+ **Manage Requirements and Technology Oversight:** Manage product requirements for technology assignments including building new products and features, fixes, and quality control.

+ **Provide Strategic Product Recommendations:** Make recommendations for product enhancements based on your deep understanding of both the business strategy and the specific products you’re responsible for.

+ **Ensure Effective Product Flow:** Oversee the full product development lifecycle from research, concept, UX design, to delivery, ensuring optimal flow and continuous improvement of assigned capabilities.

+ **Set and Track Product Goals:** Take accountability for release goals and priorities, ensuring that product performance meets expectations and drives the desired business outcomes.

+ **Propel Projects Forward** : Drive alignment on project status, issue resolution, and tactic development for the execution of the project team’s objectives.

+ **Ensure Continuous Improvement** : Identify and drive process improvement initiatives to ensure product delivery success. Identify issues and provide recommendations for adjustments when having to pivot and drive to project next steps.

+ **Deliver Through Partnerships** : Partner closely with Product Managers to deliver all programs, projects and products on time, within budget, and meeting the strategic and business objectives.

+ **Monitor Product Performance:** Use data to track and report on product performance metrics, providing valuable insights into how well products are meeting the needs of the business.

+ **Present Data-Driven Ideas:** Communicate your ideas and recommendations to all levels of the organization, using data to support your proposals and decisions.

+ **Learn from Insights & Modify Roadmap:** Research product insights and lessons learned over time, making data-driven adjustments to the product roadmap as necessary.

+ **Manage Vendor Relationships:** Work closely with senior leaders to manage product-related vendor relationships, ensuring products and services meet business needs.

+ **Collaborate Across Teams:** Partner with stakeholders across business functions to gather insights and foster collaboration for successful product development.

+ **Incorporate Member Feedback:** Ensure that the voice of the member is integrated into your product decisions, helping to design products that genuinely serve their needs.

+ **Coordinate and Share Information:** Keep team members informed and maintain clear documentation for all products under your responsibility, ensuring smooth communication and collaboration.

This isn’t just about ticking off tasks on a list. It's about making a significant, positive change in BECU’s journey, where your contributions are valued, and your growth is continually fostered.

**WHAT YOU'LL GAIN** **:**

+ **Growth and Development:** Opportunities for professional growth through mentorship, training, and a clear path for career advancement.

+ **Impactful Work:** Directly influence the direction and success of BECU’s products, ensuring we deliver meaningful and valuable solutions to our members.

+ **Collaboration and Innovation:** Work in an environment that values diverse perspectives, innovative thinking, and strong teamwork.

**QUALIFICATIONS** **:**

**Minimum Qualifications:**

+ Bachelor’s degree or equivalent work experience in a technology, business, or related discipline.

+ Minimum 5 years of product management, product development or product operations or equivalent experience with platform technology.

**Desired Qualifications:**

+ Advanced degree.

+ Experience in agile environment.

+ Experience working with elements of the product development lifecycle.

+ Self-directed and able to proactively identify business and customer needs and opportunities, overcome barriers, influence, and formulate solutions with minimal supervision.

+ Experience in managing highly effective cross-functional teams.

+ Exceptional writing and editing skills combined with strong presentation skills.

**JOIN THE JOURNEY** **:**

Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don’t just fill a role, but fuel the growth and success of BECU? This is more than a job – it’s a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU.

Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let’s achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourney

**EEO Statement:**

BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

**Job Alerts:** If you would like to be kept informed of new potential opportunities, click here (https://becu.wd1.myworkdayjobs.com/en-US/External/jobAlerts) . You will be asked to create an account if you do not already have one.

From our very beginning, BECU has been about people helping people. As a financial services cooperative, our purpose has and always will be the same: we work together to best serve our members and improve the financial well-being of our community. More than 80 years and one million members later, we're still rooted in our values, practices and mission - and even more passionate about our future.

As one of the nation's leading credit unions, we're not driven by profit. We're owned by our members and their interests are at the core of everything we do. Now we're growing faster than ever before--but we'll never forget our roots. To continue doing right by our members, we believe we must first do right by our people. Here, you'll receive the resources and support you need to learn, grow and build a meaningful career. Because we know it's our people who make us special.

**Description**

**You Lead the Way. We’ve Got Your Back.**

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Corporate Onboarding is one of American Express’ top initiatives and a core component is crafting flawless user experiences that presents a product offering to serve a wide range of Corporate Client structures. The purpose of the team is to reimagine the onboarding process globally by leading with a product mentality to develop capabilities that support the customer journey and scale the growing US SME business segment!

We are a fast-paced & innovative team that partners with a cross functional set of collaborators including Sales, Marketing, Risk, Product, Compliance and Tech partners across the globe to improve the onboarding experience. This role will focus on a specific capability pillar at varying maturities across markets with varying offerings.

We are looking for a high-caliber individual to lead the product through discovery & solutioning. The position partners closely with product owners and managers, engineers, designers, and possibly external vendors to drive a strategic vision, prioritization, and a customer centric approach. A successful candidate will be focused, coordinated, strategic and able to articulate a product strategy into features in a continuous delivery model.

**Job Responsibilities** :

+ Define and own the product strategy from concept from discovery through solutioning to delivery while providing ongoing analysis of performance and data

+ Drive feature creation through requirement gathering and PI Planning activities that support iterative product releases

+ Develop a balanced product pipeline of optimizations that build a wide impact and encourage speed to market

+ Support scrum team planning and story prioritization of the product backlog daily

+ Partner with UX counterparts to translate conceptual intent into mock-ups/wireframes that can be shared with partners and customers for input

+ Support a customer first attitude by driving solutions and partnership across multiple teams, and speaking up for the customer to bring scale to the global landscape

**Required Qualifications:**

+ Bachelor’s Degree required

+ 4 years of digital product development experience

+ Previous experience with basic UX/UI principles

+ Understanding of Agile principles and experience working in Scrum

+ Ability to work with and analyze several inputs, extracting key themes and messages to drive decisions

+ Highly organized, detail oriented with a consistent track record to prioritize multiple workflows

+ Able to effectively adapt under changing conditions and prioritize initiatives in a fast-paced environment

+ Positive relationship management and problem-solving skills

**Preferred Qualifications:**

+ Driven and curious problem solver with a inclination to learn, challenge the norm and collaborate to make an impact

+ Previous experience in a compliance or regulatory environment

+ Experience in matrix organizations and cross-functional environments

+ Experience with JIRA, Confluence, Rally, Adobe Omniture, Tableau, and Invision a strong plus

**Qualifications**

Salary Range: $90,000.00 to $165,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

**Job:** Product

**Primary Location:** US-New York-New York

**Other Locations:** US-Georgia-Atlanta, US-Arizona-Phoenix

**Schedule** Full-time

**Req ID:** 25001186