First-Line Supervisors of Material-Moving Machine and Vehicle Operators

**About this role:**

Wells Fargo is seeking a Lending Operations Manager (SAFE) in Transactions and Processing as part of Home Lending. Learn more about the career areas and business divisions at wellsfargojobs.com

**In this role, you will:**

+ Manage the activities of a Loan Production, Loan Servicing, and Commercial or Real Estate Construction Loan team responsible for loan processing, documentation, pre-closing or closing tasks, loan monitoring, loan servicing, or underwriting activities.

+ Engage stakeholders and internal partners associated with the Lending Operations functional area.

+ Identify and recommend opportunities for process improvement and risk control development within Lending Operations functional area.

+ Participate in the formulation and implementation of new and revised systems, policies, and guidelines.

+ Oversee implementation of practices to ensure compliance with Wells Fargo legal, investor, regulatory, or business policies.

+ Make credit decisions and resolve issues regarding performance of a business unit or functional area to ensure business objectives are met.

+ Interpret and develop policies and procedures for functional areas with low to moderate complexity, and with accountability for special portfolio segments requiring focused management.

+ Collaborate and consult with Lending Operations peers, colleagues, and multiple level managers accountable for providing quality customer service to internal or external customers.

+ Manage allocation of people and financial resources for Lending Operations

+ Mentor and guide talent development of direct reports and assist in hiring talent.

+ This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below.

**Required Qualifications:**

+ 4+ years of experience in Customer Service, Loan Administration, Collections, Sales or Transactions and Processing, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

+ 2+ years of Leadership experience.

**Desired qualifications:**

+ Knowledge and understanding of consumer loan processing and credit in mortgage lending.

+ Exposure to the Wells Fargo's CORE origination system

+ Strong relationship management skills

+ Ability to negotiate, influence, and collaborate to build successful relationships.

+ Ability to assess issues, make quick decisions, implement solutions, and influence change.

+ Strong risk management leadership skills

+ Change leadership experience.

+ Knowledge and understanding of mortgage compliance.

**Job Expectations:**

+ This position is not eligible for Visa sponsorship.

+ Required location(s) listed below. Relocation assistance is not available for this position.

+ Ability to travel up to 20% of the time.

+ This position offers a hybrid work schedule.

+ Willingness to work on-site at stated location on the job opening.

+ This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website ( http://fedregistry.nationwidelicensingsystem.org ) provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary.

**Posting Locations:**

+ 8505 IBM Drive, Charlotte NC 28262

+ 1150 W Washington St. Tempe, AZ 85281

**Posting End Date:**

21 May 2024

***Job posting may come down early due to volume of applicants.**

**We Value Diversity**

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

**Company:** WELLS FARGO BANK

**Req Number:** R-370717-2

**Updated:** Thu May 16 00:00:00 UTC 2024

**Location:** TEMPE,Arizona

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

**Job Description**

**Highlights:**

- Manages and coordinates the operational activities for assigned functional areas/regions in a high volume, production environment.

- Ensures quality service and effective operations support for all of the assigned internal and external customers.

- Accomplishes results through the effective management of staff that may range from lower level non-exempt through exempt level professionals.

- Administers corporate policies and procedures and ensures compliance with applicable laws and regulations.

- Participates in the review and recommendation of operational systems and procedures affecting assigned units, coordinating system conversions from an operations perspective.

**Basic Qualifications**

- Bachelor's degree, or equivalent work experience

- Eight to ten years of operations-related experience

**Preferred Skills/Experience**

- Advanced knowledge of operation functions, systems, policies and procedures for the assigned area

- In-depth understanding and practical application of applicable laws and regulations

- Excellent organizational, managerial and project management skills

- Well-developed customer relations skills

- Excellent interpersonal, verbal and written communication skills

- Ability to manage multiple tasks/projects and deadlines simultaneously

- Thorough knowledge of banking operations and human resources

\#WCIBO

\#USBOps

**_The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days._**

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

**Benefits:**

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

+ Healthcare (medical, dental, vision)

+ Basic term and optional term life insurance

+ Short-term and long-term disability

+ Pregnancy disability and parental leave

+ 401(k) and employer-funded retirement plan

+ Paid vacation (from two to five weeks depending on salary grade and tenure)

+ Up to 11 paid holiday opportunities

+ Adoption assistance

+ Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

**EEO is the Law**

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal **KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)** EEO poster.

**E-Verify**

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $83,810.00 - $98,600.00 - $108,460.00

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.

Everything we do at Sunrun is driven by a determination to transform the way we power our lives. We know that starts at the individual employee level. We strive to foster an environment you can thrive in through our commitment to diversity, inclusion and belonging.

**Overview**

The Dispatcher is responsible for coordinating effective execution of field service work through direct Sunrun branch and/or partner relationships. Customer obsession, excellent communication and a desire to succeed are critical personal characteristics for success.

**Responsibilities**

+ Work with field crews, leaders and centralized support team to ensure jobs are ready to be actioned and completed to drive best possible customer experience.

+ Serve as a point of contact to customers to effectively coordinate communications around routine Field Service activities and manage Field Service related customer inquiries and escalations as necessary

+ Create and dispatch customer appointments in conjunction with Tech routes, schedules and utilization

+ Initiate and create tasks to complete further work required for field service dispatches

+ Prioritize customer escalations and adjust schedules to work with leadership to determine priority of jobs.

+ Completes daily tasks within pre-established timelines by appropriately prioritizing multiple tasks within or across projects or cross functional teams with minimal direction from management

+ Meets all identified team and client performance metrics, goals and deadlines in a fast paced, ever changing, high performing team based environment. Provides back up support to other teams as needed

+ Builds relationships and works closely with customers, co-workers, and all levels of the organization in a positive manner to supply necessary updates and reporting as needed.

**Qualifications**

+ High school diploma or equivalent

+ Minimum of 2 years of relevant work experience including customer service experience, scheduling, coordination or case management.

+ Basic knowledge of solar installation, construction and/or roofing preferred

+ Proactive, energetic and self-motivated

+ Applied knowledge of business metrics

+ Must be a self-starter, take on various duties and be able to take initiative when needed

+ Independently manage day-to-day activities

+ Detail oriented, accurate and poised under pressure

+ Strong relationship management skills

+ Experience in PowerPoint, Word and Excel or equivalent (GSuite)

+ Strong CRM experience, preferably Salesforce

+ Proven track record of success in being a member of highly-effective teams and interpersonal relationship while steadfastly pushing self and others for results

+ A roll-up-the-sleeves approach; someone who is able to think quickly and creatively and is results-driven complemented by appropriate process orientation

+ An excellent time manager, able to balance multiple projects and priorities on a variety of issues, initiatives and objectives concurrently. A person who identifies potential conflicts at early stages and seeks win-win solutions if possible

+ Ability to work independently and closely with other members of department and project team

+ Strong written and oral communication, analytical, and interpersonal skills

**Recruiter:**

Jacquie Hoffman ([email protected])

_Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to acts, such as The Equal Pay Transparency Act. It assumes that the successful candidate will be located in markets within the United States that warrant the compensation listed._ _Candidates in locations outside this local area may have a different starting salary range for this opportunity which may be higher or lower._ _Please speak with your recruiter to learn more._

_Starting salary/wage for this opportunity:_

$16.83 to $22.44

_Other rewards may include annual bonus eligibility, which is based on company and individual performance, short and long term incentives, and program-specific awards. Sunrun provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO). A candidate’s salary history will not be used in compensation decisions._

This description sets forth the general nature and level of the qualifications and duties required of employees in this job classification, as well as some of the essential functions of this role. It is not designed to be a comprehensive inventory of all essential duties and qualifications. If you have a disability or special need that may require reasonable accommodation in order to participate in the hiring process or to perform this role if you are offered employment, please let us know by contacting us at [email protected] .

Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity, Inclusion & Belonging drives our ability to build diverse teams and develop inclusive work environments. At Sunrun, we believe that empowering people and valuing their differences will help us create a planet run by the sun for everyone. We are committed to equal employment opportunities without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, pregnancy or any other basis protected by law. We also consider qualified applicants with criminal convictions, consistent with applicable federal, state and local law.

Mentor Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You’ll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.

Operations Management Area Director -Salary is 65k

Temporary positions is 60 days from 5/17/2024

Everybody needs a job but only extraordinary people work here. Our team is creative and dedicated to making a difference every day in the lives of adults we support.

+ Provide direction, leadership, and supervision of professional and other staff at the program site to carry out operations and ensure quality services to individuals served.

+ Responsible for the financial performance of the area business unit, review financial statements, oversee purchasing, assure billing compliance, and documentation.

+ Implement area core growth strategy to increase census, maximize utilization and occupancy percentages, and assist with new start development.

+ Maintain and foster relations with case managers and referral agents; participate in building relationships with local legislators and government officials; lobby on behalf of individuals served.

+ Implement area strategies to maintain and foster relations with individuals served, mentors, families, and guardians.

Qualifications:

+ Bachelor's degree and three to six years of related experience with significant management experience in the human services industry

+ Master’s degree in Human Services, other education and experience as required by state

+ Licensure as required by state

+ Strong leadership qualities, attention to detail, and organizational skills

+ Ability to multi-task and meet deadlines

+ Effective communication skills to manage relationships

+ A commitment to quality in everything you do

Why Join Us?

+ Full, Part-time, and As Needed schedules available

+ Full compensation/benefits package for employees working 30+ hours/week

+ 401(k) with company match

+ Paid time off and holiday pay

+ Rewarding work, impacting the lives of those you serve, working alongside a great team of coworkers

+ Enjoy job security with nationwide career development and advancement opportunities

Come join our amazing team of committed and caring professionals. Apply Today!

Arizona MENTOR is becoming Sevita! Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.

We’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.

Sevita is committed to providing equal opportunities to all employees and applicants for employment. We are committed to creating an inclusive and diverse workplace that values and respects the unique talents, experiences, and perspectives of our employees and the people we serve. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, pregnancy, gender identity or any other characteristic protected by law.

The Mentor Network is pleased to be an equal employment employer Women/Minorities/Veterans/Individuals with Disabilities

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. WE ARE NUVEI. Nuvei (NASDAQ: NVEI) (TSX: NVEI) the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 47 markets, 150 currencies and 586 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey!

The Sales Operations Delivery Manager is based within our Sales Operations team and reporting into Sales Operations Director.

This role oversees the operational aspects of multiple deliveries at a time. You will collaborate efficiently with internal and external stakeholders to define objectives, create proper plans, and ensure they are delivered with a time-sensitive deadline.

The Sales Operations Delivery Manager must be a strategic thinker and able to influence others as well as successfully work and manage operational tasks across several teams. This role requires a highly motivated and skilled candidate with proven experience managing complex projects from initiation to delivery.

Customer experience is mandatory with strong communication skills and ability to thrive in a fast-paced environment.

Requirements

+ Responsible for the execution of multiple complex operational deliveries.

+ Scope, create, plan, track and manage tasks against the plan.

+ Facilitate meeting and discussions using necessary tools to communicate goals, status updates, and blockers.

+ Setup recurring meetings, manage deliverables/milestones, escalate risks and issues, ensure relevant stakeholders are involved to ensure a successful delivery.

+ Act as liaison between different departments.

+ Successfully provides internal and external communication at all levels including management.

+ Ability to work flexible hours to accommodate a global workforce.

Qualifications

+ Excellent communication skills and customer focused.

+ 2-3 years’ project management experience or in a similar position.

+ Experience managing multiple operational deliveries simultaneously.

+ Self-motivated, independent, pro-active and a team player.

+ Problem solving, investigative and multi-tasking skills with highest attention to detail.

+ Innovative, energetic, and enthusiastic

+ Ability to adapt to a regularly changing environment.

+ Ability to work well under pressure.

+ 3+ years of Payment industry experience

+ Fluent in English

Benefits

Nuvei offers a wide variety of benefits which include Medical, Dental, Vision, STD, LTD, Paid time off, 401(k) and many other great benefits.

Nuvei perks also include:

+ Frequent training programs on new systems and platforms.

+ Free Virtual yoga, meditation and fitness classes, community involvement, and many social activities.

+ Group Private Medical Insurance

+ Up to 2.5 additional days of annual leave a quarter, if company hit quarterly targets

+ Employee recognition program and possibilities for advancement in various fields.

+ Modern, dynamic and great work environment.

Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.

**PURPOSE AND SCOPE:**

Supports FMCNA’s mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements. For a defined Area, responsible for supervising the overall operation, condition, maintenance, and repair of all water treatment, physical plant, medical equipment, mechanical/electrical systems in the centralized program so as to ensure safety of the patients as well as the staff operating the equipment. Ensures all decisions, actions and activities of Technical Department Personnel are compliant with company standard operation procedures and with all pertinent local, state and federal regulatory requirements. Oversees OSHA and regulatory compliance related issues ensuring appropriate actions taken to ensure required resolution. Demonstrates pride in the quality of work, regulatory compliance, and the environmental cleanliness of the facilities in the Centralized Technical Program.

**DUTIES / ACTIVITIES:**

**CUSTOMER SERVICE:**

+ Responsible for driving the FMS culture through values and customer service standards.

+ Responsible for outstanding customer service to all external and internal customers.

+ Develop and maintains relationships through effective and timely communication.

+ Take initiative to respond to, resolve and follow up on customer issues in a timely manner.

+ PRINCIPAL RESPONSIBILITIES AND DUTIES:

+ Overall management of Technical Services for an area. Area will typically consist of 10 to 25 clinics and 7 to 15 exempt and non-exempt employees.

+ Works with Area Managers and/or Directors of Operations to ensure that operational, financial and regulatory requirements associated with Technical Service are met.

+ Collaborates with area Quality and Education personnel on cross functional initiatives.

+ Responsible for management and oversight of Area financial metrics i.e. TAP, maintenance parts cost, travel and expenses.

+ Responsible for data integrity for management systems at the Area level i.e. PeopleSoft, Kronos, and Service Database.

+ Responsible for piloting and implementation of new systems and processes as needed.

+ Responsible for the following supervision and oversight activities for a defined Area:

+ Repair and maintenance activities on water treatment equipment, dialysis equipment, ancillary equipment, test equipment, and the physical plant as recommended by the manufacturer and by procedures established by FMCNA Clinical/Technical services as documented in the FMCNA Policies and Procedures.

+ Document all repair and maintenance activity per applicable policies and/or procedures.

+ Purchase and maintain inventory of service parts.

+ Ensure defective parts with associated RGA and warranty parts are returned in a timely manner.

+ Actively support and participate in the Quality Assessment and Process Improvement (QAPI) process.

+ Cooperate with facility staff to ensure all regulatory and OSHA requirements are met.

+ Perform water/dialysate sample collection and processing per applicable policies and procedures.

+ Review, evaluate and report water/dialysate quality results per applicable policies and procedures.

+ Transport equipment as needed.

+ Collaborate with the Director of Technical Services to establish operating and financial goals.

+ Monitor performance metrics and implement processes to impact them.

+ Collaborate with the Regional Technical Operations Manager on selection of water treatment equipment in DeNovos, relocations and renovations.

+ Collaborate with the Project Manager on technical and/or physical plant aspects associated with DeNovos, relocations and renovations.

+ Collaborate with Operations personnel to ensure integration of Technical Services into acquired facilities.

+ Perform Technical Assessments for clinics in assigned area.

+ Initiate, monitor and manage external vendor service and/or maintenance agreements/contracts.

+ Ensure that applicable manufacturers IFU’s are available to personnel.

+ Maintain a list of emergency contacts and ensure it is accessible to all facility personnel.

+ Coordinate and provide Technical Services support needed during natural disasters or emergency situations.

+ Recruit, interview, and hire Technical Supervisors and/or Biomedical Technicians as needed.

+ Act as a mentor, role model and resource for Technical Services Personnel by setting an example of appropriate behavior, work habits and attitudes towards patients, coworkers and management.

+ Train and mentor Technical Supervisors and/or Biomedical Technicians as required. Ensure proper training and education for all Technical Supervisors and Biomedical Technicians.

+ Ensure that personnel and training records are maintained per policy and procedure and are accessible to authorized personnel and regulatory agencies.

+ Provide ongoing and formal annual performance evaluations to Technical Supervisors and/or Biomed I and II.

+ Oversee corrective actions and Personnel Improvement Plans (PIP) according to applicable HR policies and procedures.

+ Ensure that technical sections of the Clinical Services Integrated Policy and Procedure manual are current.

+ Implement technical policy and procedure changes upon approval from the Governing Body.

+ Retain all technical records and logs according to the FMCNA retention policy.

+ Participate in facility audits conducted by the RQM and federal, state or local surveyors preparing and implementing plan of correction for any technical deficiencies identified.

+ Schedule / oversee Technical Supervisors and/or Biomedical Technicians to ensure appropriate coverage for a defined Area according to established criteria.

+ Maintain and update water system diagrams and valve charts.

+ Coordinate the installation of equipment and implementation of product initiatives and improvements.

+ Perform and/or provide assistance with the Direct Patient Care Technical Training Program.

+ Collaborate with Operations personnel to address adverse events and product complaints.

+ Perform monthly SAP supply inventory process as required. Create SAP requisitions for equipment.

+ Assist Operations personnel with technical aspects associated with DeNovos, relocations and renovations.

+ Ensure that the dialysis machines, water system and mixing equipment is installed, operational and validated per manufactures documentation and FMCNA Policies and Procedures.

+ Ensure that the asset register for 8000 series equipment is maintained based on equipment movement and Finance Department criteria.

+ Assist Operations personnel in the review and recommendation of capital equipment purchases.

+ Develop and maintain positive working relationships with FMS affiliated physicians, ensuring communication and dissemination of pertinent information as appropriate.

+ Other duties as assigned.

**EDUCATION:**

+ High school diploma or G.E.D. required.

+ AA Degree in electronics /biomedical technology, or equivalent preferred.

+ Successful completion of the FMCNA Biomedical Technician Technical Certification Program within the first 24 months of employment required.

+ Nephrology / Biomedical Industry Technical Certification within 24 months of employment preferred. (choose one)

+ Board of Nephrology Examiners Nursing and Technology (BONENT), Certified Hemodialysis Technician (CHT)

+ National Nephrology Certification Organization (NNCO), Certified Biomedical Nephrology Technician (CBNT)

+ Biomedical Industry Technical Certification preferred.

+ Water Quality Association (WQA)Water Treatment Specialist (WTS)

+ Association for the Advancement of Medical Instrumentation (AAMI), Certified Biomedical Equipment Technician (CBET)

+ All required certifications must be maintained and current.

**EXPERIENCE AND REQUIRED SKILLS:**

+ Minimum of four years supervisory experience.

+ Minimum of four years experience working in an industrial/medical technical setting, or three years experience and an AA Degree in electronics/ biomedical technology, or two years experience and a BS Degree in a technology or business field.

+ Attend all technical training programs required by state/federal regulations and FMCNA policy.

+ Valid Driver's License issued in the employee’s state of residence.

+ Ability to use common hand tools and small power equipment.

+ Ability to train subordinate personnel.

+ Must possess good verbal and written communication skills.

+ Basic computer skills, including Microsoft Office applications and mainframe applications.

+ Ability to comprehend and communicate in the English language.

+ Employees have to meet the necessary requirements of Ishihara's Color Blindness test as a condition of employment.

+ Ability to work a flexible schedule including nights, weekends and holidays.

+ Overnight travel may be required.

**EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity**

**Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.**

As the Senior Operations Manager within the Diagnosis & Treatment Customer Project Management team, you will be a strategic part of reporting and driving operational excellence to a market-wide audience for the Services & Solutions Delivery (S&SD) organization.

**Your role:**

+ Manage operational performance of diagnosis & treatment modalities in the North America Region (NAR).

+ Measure and manage key performance indicators (KPIs), revenue, inventory, install cost, cycle time, site readiness, and customer satisfaction.

+ Actively review backlog to ensure all projects are effectively managed and implemented, including compliance with date management guidelines.

+ Develop tools and strategies to improve performance and Project Management (PM) proficiency across all zones. Train, develop, and mentor the PM organization.

+ Provide an enhanced level of support to designated strategic customers (this includes management and support of government accounts).

+ Ensure all policies and processes are followed to allow for clean revenue recognition.

**You're the right fit if:**

+ You’ve acquired 5+ years of experience in a diagnostic imaging service healthcare setting, project management, and relationship management (across all levels and backgrounds, across various departments and organizational levels including external customers, local Project Managers, and other internal stakeholders).

+ Your skills include the ability to understand site and equipment technical requirements (HVAC, electrical, mechanical, environmental) and ability to read and comprehend site-specific floor plans, drawings, and specifications. You are knowledgeable in Microsoft Office Suite (Outlook, Teams, Word, Excel, PowerPoint, Access), Adobe Acrobat, Visio, and CAD.

+ You have a bachelor’s degree. Additionally, a Project Management Professional (PMP) certification is preferred.

+ You’re able to:

+ Manage your own work and accomplish objectives through others without supervision.

+ Demonstrate excellent time management skills.

+ Communicate and present effectively, both written and verbally, and possess analytical and listening skills.

+ Demonstrate strong customer service and conflict resolution skills.

+ Work flexibly and adapt to customer requirements.

+ Travel up to 20% within the North America Region for onsite meetings.

+ You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

**About Philips**

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

+ Learn more about our business.

+ Discover our rich and exciting history.

+ Learn more about our purpose.

+ Read more about our employee benefits.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

**Philips Transparency Details**

The pay range for this position is $102,000 to $175,000, annually. The actual base pay offered may vary depending on multiple factors including, job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

**Additional Information**

US work authorization is a precondition of employment. The company **_will not_** consider candidates who require sponsorship for a work-authorized visa, now or in the future.

\#LI-PH1

\#LI-Remote

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Equal Employment and Opportunity Employer/Disabled/Veteran

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

+ Overall store management, supervision, and policy implementation

+ Sales and inventory management

+ Employee staffing, training, and development

+ Financial management

+ Customer service leadership

Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions:

1. Management

Lead others and work effectively with store crews

Supervise, assign and direct activities of the store’s crew

Effectively communicate information to store crew and supervisors in an open and timely manner

Support Store Manager with actions plans for operational and service improvement

2. Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture (greet, offer help, and thank)

Required Qualifications

+ Deductive reasoning ability, advanced analytical skills and computer skills.

+ Advanced communication skills, leadership, supervision, and influencing skill

+ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

+ Experience as a retail manager or supervisor

Education

High School diploma or equivalent preferred but not required.

Pay Range

The typical pay range for this role is:

$17.00 - $29.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

We anticipate the application window for this opening will close on: 08/16/2024

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

+ Overall store management, supervision, and policy implementation

+ Sales and inventory management

+ Employee staffing, training, and development

+ Financial management

+ Customer service leadership

Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions:

1. Management

Lead others and work effectively with store crews

Supervise, assign and direct activities of the store’s crew

Effectively communicate information to store crew and supervisors in an open and timely manner

Support Store Manager with actions plans for operational and service improvement

2. Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture (greet, offer help, and thank)

Required Qualifications

+ Deductive reasoning ability, advanced analytical skills and computer skills.

+ Advanced communication skills, leadership, supervision, and influencing skill

+ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

+ Experience as a retail manager or supervisor

Education

High School diploma or equivalent preferred but not required.

Pay Range

The typical pay range for this role is:

$17.00 - $29.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

We anticipate the application window for this opening will close on: 08/15/2024

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

+ Overall store management, supervision, and policy implementation

+ Sales and inventory management

+ Employee staffing, training, and development

+ Financial management

+ Customer service leadership

Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions:

1. Management

Lead others and work effectively with store crews

Supervise, assign and direct activities of the store’s crew

Effectively communicate information to store crew and supervisors in an open and timely manner

Support Store Manager with actions plans for operational and service improvement

2. Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture (greet, offer help, and thank)

Required Qualifications

+ Deductive reasoning ability, advanced analytical skills and computer skills.

+ Advanced communication skills, leadership, supervision, and influencing skill

+ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

+ Experience as a retail manager or supervisor

Education

High School diploma or equivalent preferred but not required.

Pay Range

The typical pay range for this role is:

$17.00 - $29.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

We anticipate the application window for this opening will close on: 08/16/2024

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.